UniFi Update UniFi Video 3.10.10

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Important notes
  • The UniFi Protect promo clip has been removed
  • If you are running Linux software install (not a UVC-NVR or airVision-C) on 3.10.6 or 3.10.7, you will need to manually update or update via apt to 3.10.8 or higher
  • There is an issue with the Windows upgrade method from within the Web UI. Known affected versions include 3.10.8 and 3.10.9. UniFi Video 3.10.10 fixes this issue. If you are on 3.10.8 or 3.10.9, please manually download and install the UniFi Video 3.10.10 .exe file to apply the fix in addition to the other enhancements
  • To ensure a smooth upgrade path, NVR appliances must upgrade to 3.9.12 before upgrading to 3.10.0+. Then, upgrading an NVR from 3.9.12 to 3.10.0+ must be done via the web UI update. Subsequent updates can then be performed via apt, manual, etc. unless otherwise noted in the release notes. Since the soft release requires a manual install, here is the safe way to download and install it (this also works if you already attempted an install via dpkg, you're basically just reinstalling with the proper JRE):
Code:
wget https://dl.ubnt.com/firmwares/ufv/v3.10.10/unifi-video.Debian7_amd64.v3.10.10.deb; /usr/lib/unifi-video/bin/ubnt.updater unifi-video.Debian7_amd64.v3.10.10.deb

  • Java Runtime version 8 is now required, NVR appliances are upgraded when this package is installed via the upgrade function built into the web UI
  • Your Ubiquiti Account (SSO) is the same account you use to login to the community forum. If you want to use a different account for UniFi Video, first log out of the community before setting up UniFi Video for cloud access
  • Systems that are not the hardware NVR (airVision-C or UVC-NVR) must have some form of an NTP daemon installed to prevent timestamp and time synchronization errors
  • For controller restart feature to work with Windows the following additional configuration is needed

  1. Open the Windows Services list and go to the Ubiquiti UniFi Video service
  2. Right click on Properties and go to the Recovery tab
  3. Set On First Failure to Restart Service
  4. Set "Restart Service after" to 1 minute
Bugfixes
  • Fixes an issue with the Windows updater when invoked via the web UI
Known issues
  • We do not recommend users with G3-Micros install 4.14.14 firmware if used in tandem with UniFi Networks when the G3-Micro is in standalone mode. There is a known issue with 4.14.14 firmware which produces a red herring Rogue AP alert for the camera. This will be fixed in the next firmware release.
  • iPhone 8/X and beyond users will continue to experience audio issues for the time being.
  • FaceID is not supported in the iOS app. TouchID is not the same as FaceID. Enabling TouchID on a iOS device that does not have a biometric fingerprint scanner has the potential to crash the app
Instructions
  • Windows: Run Installer as Administrator
  • Hardware NVR/Debian Install manual installation (other Linux files are linked at the bottom of this post, simply change the URL and filename to the appropriate operating system):
Code:
wget https://dl.ubnt.com/firmwares/ufv/v3.10.10/unifi-video.Debian7_amd64.v3.10.10.deb
sudo /usr/lib/unifi-video/bin/ubnt.updater unifi-video.Debian7_amd64.v3.10.10.deb

  • There is no automatic upgrade of MongoDB storage engine from MMAPv1 to WiredTiger.
  • If you want to switch to wiredtiger storage engine, the following steps are required:
  1. Unmanage all cameras
  2. Save the configuration from the UnFi Video web application
  3. Stop the unifi-video service
  4. Upgrade MongoDB to 4.0.x
  5. Set UniFi-Video to default (is_default=true in system properties)
  6. Restart unifi-video service (this will create a new database in wiredtiger format)
  7. Restore the configuration downloaded in step 2
  8. Remanage all cameras you previously unmanaged
  • For controller restart feature to work with Windows the following additional configuration is needed:
  1. Open the Windows Services list and go to the Ubiquiti UniFi Video service
  2. Right click on Properties and go to the Recovery tab
  3. Set On First Failure to Restart Service
  4. Set "Restart Service after" to 1 minute
Download links
NVR appliance & Debian 7.0 x64
Debian 8.0 x64
Debian 9.0 x64
Ubuntu 16.04 x64
Ubuntu 18.04 x64
Windows 7/8/8.1/10 x64
UVC (Gen 2) Camera Firmware (4.14.14)
UVC (Gen 3) Camera Firmware (4.14.14)
UVC (Gen 3 Micro) Camera Firmware (4.14.14)
UVC (Gen 4 Pro) Camera Firmware (4.14.14)
 
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